Viewing trouble spots

Platform: Mobile and portal

Once trouble spots are reported, you'll want to see them — to decide what to work on next, to check what was found on a walk, or to review what's outstanding for a site.

On the mobile app

Trouble spots live on the Maps tab. They show up as markers on top of the vineyard map, each one shaped and coloured by its category, with the type's short code in the middle — so you can read the map at a glance ("the brown diamonds are trellis problems, the blue hexagons are irrigation").

When you're zoomed out, spots are grouped into numbered cluster circles to keep the map readable; zoom in one more step and every spot splits back out into its own shape. It's one or the other — the map never mixes shapes and clusters.

Opening a spot

Tap a marker to open its detail card at the bottom of the screen. The card opens folded and leads with the two facts you need in the field — the type and the row — shown together at the top, with the vineyard, block and your distance from it (e.g. "Willowbank East › A · 120m away") on a smaller line underneath, then the completion control and a summary line such as "2 photos · 1 note" or More.

Tap the summary line to unfold the rest:

• Who reported it and the date.
• Any photos attached, as a thumbnail strip you can tap to view full-screen.
• The latest note, with the older ones a tap away.
• The Edit button.

If a spot was logged while you were offline, it's tagged Saved locally until it syncs.

From the card you can press and hold Hold to complete to mark the spot done, or (unfolded) tap Edit to change its details. If the spot's type carries a resolution process, the card shows the process steps instead of the single Hold to complete — see Completing trouble spots for both flows.

Choosing which spots show

The Layers button in the title bar of the Maps tab opens the Layers sheet. Tap the Trouble spots row to drill into its settings:

• A master Show on map toggle.
• Per-category checkboxes, with a Select all that appears whenever any category is unticked.
• When any spot on the map has a resolution-process step available, a Needing step menu that shows only spots still waiting on a chosen step.
• A Reported menu with date presets — Today, This Week, This Month, 3 Months, All Time.
• A Show completed toggle (completed spots are hidden by default; when shown they draw exactly like pending ones).
• A Work orders only toggle, which fades every spot that isn't on a work order so the ones that are stand out.

Your choices are remembered per organisation. See The field map for the full Layers sheet.

In the portal

In the portal, trouble spots are a lens on the Maps page: open Maps and choose Spots in the lens switcher at the top (the old Trouble Spots menu item lands here too). The map shows the spots for the vineyard in view with the same category shapes and colours as the mobile map, and the side panel lists them, pending first, with a count in the header.

Filtering

The side panel's filter row narrows both the list and the map:

• Category and Type — for example Trellis & Structure, or just Broken Post.
• Block — one or more blocks in the vineyard.
• Reported since — a date preset.
• Show completed — off by default; turn it on to include resolved spots.

Reset filters clears the lot.

Viewing a spot's detail

Click a spot in the list, or its marker on the map, to open its side card. It shows the type with its block and row, the reporter and date, photos (click one to open it full-screen), and the latest notes. From the card you can:

• Mark complete — or work through the spot's step checklist, for types with a resolution process. See Completing trouble spots.
• Edit — correct the spot's type and row. The row is validated against the block's real row range (e.g. "Row 40 isn't in this block (rows 1–36)"), and photos, notes, and completion state are untouched.
• Delete (Managers and Admins) — for spots reported in error; the portal asks Delete trouble spot? first.

Dismiss the card with its X or the Esc key.

Exporting

The Export button in the panel header takes the current view away with you — the menu is headed "Export N spots in view":

• Export CSV — the spots currently in view, as a spreadsheet.
• Export PDF — a printable summary of the same set.

Bulk completion

To clear several spots at once, tap Select all above the pending list (or tick individual spots) and then Mark complete; the portal confirms with Mark N trouble spots complete? before it acts. See Completing trouble spots.

Tips

• On mobile, zoom in to split a cluster. If a marker shows a count rather than a single shape, it's a cluster — zoom in one step to see the individual spots.
• Unfold the card for the story. The folded card is built for walking to the spot; photos, notes and the reporter are one tap further in.
• In the portal, filter before you export. Export always takes what's in view, so set the vineyard, block and type first.