Archer Docs

Managing trouble spot work

Coordinating a team to work through a batch of trouble spots using work orders.

Reporting and completing individual trouble spots (see Reporting and Completing) covers the simple case: someone finds a thing, someone fixes it. Real vineyard operations usually need more structure — grouping spots into batches, assigning them to specific people, and tracking progress.

In Archer, that's what work orders are for.

How it works, in short

A work order is a named group of pending trouble spots, created in the portal and worked from the mobile app.

  1. A manager filters the Trouble Spots page in the portal, clicks +, names the order and (optionally) sets assignees and a deadline.
  2. Assigned users see the work order on the Work Orders tab of the mobile app.
  3. They open it, walk up to each spot, and mark it complete from the field map. A focus session keeps the work order's spots visible while dimming everything else.
  4. The manager watches progress on the portal. Once everything's done (or the order's no longer relevant), it can be archived.

The underlying trouble spots are unchanged — a work order is just a container.

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